Use cases

Built for the software your business actually runs on.

From customer portals to internal approvals — build exactly what you need, in days instead of months.

Use case 01Your database · Payments · SMS

Customer self-service portal

Who it’s for:: Internet, utility and subscription businesses.
The problem:: Customers call you for bills and tickets. Your team spends the day answering the same questions.
What you build:: A portal for bills, payments, usage, tickets and profile, on top of the system you already run.
Features used:: Sign-in with your system, payments (Razorpay, Cashfree, Paystack, M-Pesa), SMS alerts, your brand.

Try building it

portal.yourcompany.com/bills

Amount due

₹1,180

Due 15 Sep · Plan: Home 100

Pay now

INV-1042

September 2026

Unpaid

INV-0987

August 2026

Paid

An SMS receipt is sent after each payment.

Use case 02Board · Roles · Reminders

Sales CRM

Who it’s for:: Teams living in spreadsheets or a CRM they don’t like.
The problem:: Leads get lost, follow-ups are missed, and managers can’t see the pipeline.
What you build:: A leads board with follow-ups. Managers see everything, agents see their own.
Features used:: Board, roles, schedules, reminders.

Try building it

crm.yourcompany.com/leads

My leadsAgent view · own leads only

New (3)

Kiran Traders

Call back today

Asha Foods

Sent price list

Demo (2)

Metro Clinics

Demo on Friday

Won (1)

Bright Schools

Signed

Use case 03Approvals · Messages · Roles

HR and employee requests

Who it’s for:: Growing companies that need proper request and approval steps.
The problem:: Leave, expense and asset requests live in email threads and spreadsheets.
What you build:: Leave, expenses and assets, with approval steps and an email at each step.
Features used:: Approvals, messages, roles.

Try building it

people.yourcompany.com/requests/88

Laptop for new joiner

Request #88 · ₹68,000

Step 2 of 3

Team lead

Approved · with comment

Finance

Waiting for decision

Not started

Send backApprove

Use case 04Board · Assignment · Dashboard

Helpdesk and ticketing

Who it’s for:: Support teams and service operations.
The problem:: Tickets arrive everywhere, nobody knows who owns them, and replies are slow.
What you build:: A ticket board, assignment, replies and a response-time dashboard.
Features used:: Board, roles, automation, messages, charts.

Try building it

A ticket board with Open, In progress, Waiting for customer and Resolved columns

Use case 05Brands · Roles · One portal

Partner and reseller portals

Who it’s for:: Companies selling through distributors, franchises or resellers.
The problem:: Each partner wants their own look, but copying the software for each one means repeating every change.
What you build:: One portal; each partner gets their own logo, colours and settings, picked by their sign-in or web address.
Features used:: Brands, roles, your own login.

Try building it

BlueWave

Web addresspartners.bluewave.example

Support numberOwn setting

Payment keysSecret, server only

GreenLine

Web addressportal.greenline.example

Support numberOwn setting

Payment keysSecret, server only

One portal · one set of pages · a brand for each partner

Use case 06Charts · Live data · Phones

Operations dashboard

Who it’s for:: Operations leaders and managers.
The problem:: Numbers come late, from different systems, in spreadsheets.
What you build:: Live numbers from your database for managers, on phone and desktop.
Features used:: VedaQL queries, charts, tables, CSV export, works on phones.

Try building it

A staff portal dashboard built with VedaUI: customer, ticket and invoice numbers and the newest tickets

Helpdesk and dashboard pictures are real VedaUI screens; the others are drawn examples. All data is made up.

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